The Best POS System Sales & Support

Smart POS offers complete restaurant Point of Sale solutions that can be easily customized for use in any and all hospitality environments.

Spanning all restaurant segments from quick service to fine dining table service to bar/nightclub, delivery/takeout, hotels, resorts, casinos & multi unit establishments, Smart POS will provide the most reliable and easy to use Point of Sale system at the best price with superior service and support.

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Bars & Nightclubs
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Fast Casual
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Table Service
Some of our satisfied customers:

Denver Botanic Garden *  Great West Life * Rib City Restaurants * Egg and I Restaurants * Dairy Queen * Embassy Suites Hotel * Regency Student Housing * Washingtons Sport Bar * Fort Collins  CO. * Miyama of Colorado * Candlelight Tavern * Coda Brewing Company * Emerald Isle Restaurant * Saddle Rock Golf Course * Meadow Hills Golf Course * Murphy Creek Golf Course * City Grille * Fork n’ Spoon * City Pub South

Designed as a turnkey solution that can grow with your business, Smart POS offers everything you need to efficiently and effectively manage your business. Smart POS can provide integrated time and attendance, integrated Credit Card payments, Gift Card & Loyalty, Inventory Control, Tableside ordering & payment, real time alerts, mobile management & a robust back office to help increase revenue, cut costs & boost your bottom line.

Smart POS has over 15 years experience meeting and exceeding the needs of customers in all hospitality environments. Bring your business to the next level of efficiency and profitability with Smart POS. Call us today at 303-309-1218 or email us to schedule a Demo.

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Category Archives: POS System for Restaurant

Restaurant POS Systems

What Is a Restaurant POS System? Traditionally, you can install a POS system at the counter where customers can make payments and collect their purchased items. To enable the transaction system, you need to install a payment terminal device with other POS software and hardware. Today, the restaurant point of sale system not only supports your transaction but also facilitates additional functionalities to make your business processes more efficient.

A modern POS system, other than enhancing customer experience, also streamlines your business operations, making it the heart of your food and beverage business. A POS system is a choice for every food and beverage operator to help them with cash management. The most significant advantage for the industry is that they can update their system depending upon their need to get the most out of their point of sale system. This system offers:

  • Reporting and analytics
  • Mobility
  • Gift and loyalty
  • Labor management
  • Inventory management

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Business Benefits of Restaurant POS Systems

Restaurant POS systems are essential in delivering an exceptional guest experience, increasing sales and profit, and controlling costs. Choosing the right restaurant POS system helps you in providing the following:

1.     Excellent Customer Experiences

Customers expect much more than just good food from a restaurant. If you do not meet their expectations, they will not come back. A POS system can help you enhance your operations and bring your restaurant in the good books of your customers by providing an exceptional experience. Linking your POS interface with a mobile or tablet can accelerate the speed of service, making your guests happy.

2.     Centralizing Your Menus and Promotions

If your restaurant branches are at various locations, you can centralize the control to deliver an exceptional experience to all your customers. You can update your menus, pricing, and promotions from one site instantly. A POS system based on cloud computing can provide an efficient way of helping you to modify your menus and prices universally and immediately.

3.     Kitchen System

POS system can help you in integrating your orders and tracking your kitchen performance. All your workers can be on top of their tasks by communicating vital information in real-time. You can mount this system in the kitchen or the preparation areas with a graphical display. This system will help improve the efficiency of your kitchens, reducing errors, and increasing the speed of service.

4.     Reports and Analytics

Your POS system will record all the transactions in real-time. You can generate insight and check the progress only in few clicks. A POS system will help you improve the performance of your restaurant, making you aware of all the activities. You can access the information through analytics and reporting. The information you get from the reporting tool may include the wasting of food, staffing levels, and theft records. A POS system opens a new door of opportunities by helping you eliminate these problems with ease.

Top Restaurant POS Systems
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5.     Mobility

You can connect the POS system to your staff’s mobile devices or provide them with tablets to take orders. The advantages of mobile-enabled POS systems include accelerated service and accuracy in orders. The staff can take orders on mobiles and tablets, reducing human errors significantly, and preventing the wastage of food as a result. Managers can review the performance of their operations in real-time from their smartphones from anywhere.

6.     Drive Repeat Business

You can track customers’ previous order histories by creating their accounts with their details. This way, you can connect with your customers on a personal level, eventually driving order repetition to your business. Connect with customers to encourage repeat business by using accounts to track previous orders and by rewarding loyal and regular customers with valuable discounts.

7.     Fast Service – More Orders

Servers can take and send orders without leaving the floor. Only with a few clicks, your staff can generate orders in seconds. By just swiping and tapping, servers can add and remove items, and they can also add customer’s details for the next visit.

Restaurant POS Systems: Conclusion

A POS system is a must-have system in restaurants today, as it can help you in many ways. Smart POS can provide you with a complete POS system to facilitate your business operations.

Contact us at 303-309-1218 for further information about how a great POS system can benefit your business.

POS Systems for Restaurants

best-pos-system-for-restaurant-colorado-01There are numerous POS systems for restaurants. These range from off the shelf to customized software and come with numerous options. With an international reach and affordable price tag, Smarter POS helps the food and beverage industry succeed with superior management and branding.

What should I look for in a POS system?

The food and beverage industry has a unique set of requirements. Restaurant owners must be capable of dealing with inventory, managing rapid turnover, training, and making payments. Meanwhile, customers demand satisfaction.

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A good point of sale system blends the power of simplicity with speed and availability. Employees must easily integrate the system into their daily routines while customers need powerful payment mechanisms. Support for personnel and inventory management is critical as well, saving time and money.

In today’s world, many restaurants need a global reach as well. Globalization and the ease of travel made tourism to the United States popular. It is not uncommon to have customers from Asia, Europe, and the Americas visit an establishment, especially in major cities and popular recreation spots.

Should I customize my POS system?

POS systems need to work with your company instead of against it. That is why major pizza chains tend to rely on customized software. Not every restaurant is the same. In fact, many chains prefer to build their systems.

Beyond functionality, a brand is incredibly important in the food and beverage industry. With many different options to choose from, you need to be identified to retain a loyal customer base. Personalized screens and a unique user interface enrich your environment and help you stand out among your peers.

Smarter POS is highly customizable. Our a-la-carte system, Matire’D, can be tuned to your brand with ease. We offer standard features such as time management, credit card processing, and gift card and loyalty tracking alongside back office support and custom development as well.

What are the benefits of the Smarter POS system?

pos-hardware-software-cc-support-installation-co-pos-expert-03Matire’D is available, simple, and affordable. Our POS system spans over 50 markets across the globe with more than 150 available currencies. We offer customization to fit the needs of our clients as well.

Bars, night clubs, table service establishments, and the fast-casual industry all benefit from our software. Our satisfied customers include Dairy Queen, Egg and I, Coda Brewing Company, golf courses, and even the Denver Botanic gardens.

What are the POS systems available for restaurants?

There are many POS systems for restaurants. TouchPoint, Toast, and TouchBitro are just a few. Each comes with different features and different pricing.

Our system boasts adoption at many different locations. Whether you are a golf club containing a bar, a full-service restaurant, or the local pizza joint, we help everyone succeed.

What does a restaurant POS system cost?

Companies charge different rates for different equipment. Typical software costs a restaurant between $50 and $200 per month. Hardware, another consideration, can cost as much as $4000.

The restaurant industry is competitive. Contact Smarter POS today to discover how we can benefit your brand.

SMART POS
Svend Bramsoe
303-309-1218

POS for Restaurants

pos-system-package-deal-for-restaurant-01Point of Sale systems make ordering at restaurants in Colorado easier than ever. With the latest technology, servers can now send your order to the back of house right from your table. Since the 2000s, POS systems have moved to the cloud, meaning all of the data is stored in servers, rather than at the restaurants location. This innovation has allowed POS systems to integrate their hardware and software, making the systems more accessible and mobile.

Mobility for ordering

Before Point of Sale systems, servers would hand write orders and give them to the chef. Legibility would vary from server to server, and in a fast paced environment the chef may not have had the time to double check an order. POS systems solve the legibility problem and improve service speed.

POS ordering at your table

pos-for-fine-dining-restaurant-colorado-02Today, instead of servers writing your order down on paper, walking to a register at the back of house and inputting data, servers can now send your order right from the table. This means it will be ready faster and with improved accuracy. No more frustrated chef’s trying to read the server’s scribble and making potential mistakes with orders. Accuracy means a happy customer and return business.

POS ordering without a server

An even newer technology allows for customers to place orders themselves through a tablet placed directly on the table. This eliminates the need for a server, meaning management can save on costs. Even further, it reduces the chances of order inaccuracy, since the customer is inputting the order themselves. Many customers enjoy the freedom and flexibility of this system.

Mobility for analytics

pos-system-tableside-service-terminals-installation-quotes-pricing-03Mobility is also incredibly useful for managers and owners. Not only can managers access and analyze data on computers, but smartphone apps give an added layer of mobility during a busy day. A manager can easily glance at restaurant stats on the go on their phone to see how their store’s are performing that day.

Analyzing promotions at a glance

If you’re running a one day promotion and want to track the status out-of-pocket, your POS app has you covered. In between meetings on a busy day, you can quickly open up your POS app to see a detailed view of sales and promotion stats. This conveniently shows you if the promotion is a success or failure.

Contact us today to schedule a consultation with Smart POS.

POS for Restaurants

POS System for Restaurants

top-pos-system-for-restaurants-colorado-expert-installation-support-01Point of Sale systems and restaurants are a match made in heaven. As a customer, you want your food to come out quickly and accurately. As a restaurant owner in Colorado, not only do you want the customer to be happy with your speed and service, but you also want the ability to track what they order.

Analyzing data

Analyzing data is helpful for knowing how much product to order and stock, if an item is selling well, what time of day certain items are most popular and so much more. The POS system makes analyzing customer behaviors a breeze.

Data for food ordering and storage

best-restaurant-point-of-sale-system-bar-nightclub-expert-02When the server enters an order into the system, that data gets stored in a file that can be easily accessed by management on the backend. Managers and owners can log in at any time to view itemized reports and graphs of goods sold in their restaurants. Imagine how much time this saves owners who need to place food orders from vendors multiple times a week. POS systems make it possible to do this with ease.

Data for marketing food & drink items

POS systems also show a timestamp of every food and drink order that gets rung up. This helps your team get creative with marketing strategies. For example, if the “pumpkin soup” is selling well in the month of January, between 11am and 2pm, you can schedule a promotion to discount this item by 10% during that time frame. This incentivizes your customers to visit your business more often in this period because of the exciting promotion. The data from your POS system enables you to track your customers ordering habits and actively engage them with rewards.

Loyalty systems

bar-drink-food-sales-analytics-charts-pos-system-feature-03Most POS systems also allow for loyalty systems, which are hugely popular in fast-casual restaurants. Loyal and repeat customers expect to be treated with a sense of respect since they frequent their favorite restaurants often. In the old days, paper punch and stamp cards were the preferred method of rewarding customers. Buy 10, get 1 free. Visit 5 times, get 20% off your next order. With POS systems, the entire loyalty program is digitized. This gives infinitely more options for owners to incentivize customers to frequent their establishments.

Most importantly, all of your customers who choose to sign up for your program are now stored digitally in a system that can be used for targeted marketing campaigns. Want to give $1 off every coffee ordered on a Friday? You can email blast your user base on Friday morning alerting them of the discount. With a few simple keystrokes on the backend of the POS, you can activate a promotion and watch your sales skyrocket.

The POS system puts invaluable information about customer orders and data at your fingertips. As a restaurant owner, you can use this data to increase sales by utilizing a loyalty system, track orders to streamline vendor ordering, and analyze ordering patterns for tactical optimization.

Contact us today to schedule a consultation with Smart POS.

Best Restaurant POS System Benefits

The best restaurant point of sale system benefits are many. All of these benefits can directly affect your guests experience in a positive way. In this blog we will review 3 major benefits: Accuracy of ordering, speed of service and sales analysis.

Examples of Restaurant POS System Benefits

Accuracy of Ordering:

POS System BenefitsThe most immediate benefit of implementing a restaurant Point of Sale System is the accuracy of your customer’s orders getting to the kitchen and bar. Maitre’d restaurant Point of Sale System by Smart POS will program the description of your menu items to your exact specifications. Eliminating transposition errors as well as cooks and bartenders not being able to read servers handwriting. We will also make sure that all required modifiers for items are input to your specifications. Ensuring all items are ordered accurately, quickly and restaurant owners receive revenue for all items that leave the kitchen and bar. Of course the benefit your customers and guests receive is the exact food and drink they ordered.

Speed of Service:

POS System BenefitsThe second immediate benefit you will reap implementing a new restaurant Point of sale System is the increased speed of service. No more having your servers run to the kitchen or bar to drop off their orders. Maitre’d Point of Sale System by Smart POS will determine the optimal number and placement of your point of sales terminals to ensure your servers can efficiently and effectively input orders while spending more time on the floor taking care of customers and guests. Your guests will appreciate the increase in speed of service and the additional attention from your staff.

Sales Analysis:

POS System BenefitsThe third immediate benefit you will realize from implementing a new restaurant Point of sale system is real time and historical sales and product mix statistics. Maitre’d Point of Sale System by Smart POS will pre-program the most relevant and informative reports to automatically print at the click of a button ensuring restaurant owners know what is selling well and which items may need to be modified or even removed. This benefits internally with ordering and waste. Your guests will be content with viewing a menu with delicious and popular items.

Case Study: Colorado Restaurant POS Washington’s Sports Bar Fort Collins, Colorado

washingtons-sports-bar-grill-logo-posIn 2006 Washington’s Sports Bar in Fort Collins Colorado changed ownership, with the new owners knowing they needed a better point of sale system then the current registers the previous owners had used for years, they chose Maitre’d POS By Smart POS. After detail oriented programming of their database and training it was decided they would re-open on their busiest day of the week. Everyone was a little nervous with everything being new but at the end of that first day they had posted all time record sales and have not stopped since.

These are just a few of the benefits Maitre’d Point of Sale system by Smart POS can bring to your restaurant. Please visit www.smarterpos.net or call us at 303-309-1218 to discuss how we can assist you with getting the most productivity out of your restaurant.

High Performance, Low Maintenance Point of Sale Hardware for Restaurants

Point of Sale Hardware for RestaurantsThe need for quality, high performance and low maintenance POS hardware for restaurants, cannot be overstated. There is nothing more frustrating to restaurant owners, staff and customers than to have to delay a customer because a piece of hardware on your POS system is malfunctioning (POS Terminal, Printer, Scanner, Credit card terminal). It is often tempting to try and save money by purchasing hardware that costs a little less or continue to try to repair or patch the malfunctioning equipment. I have worked with customers that will try everything they can to not replace or upgrade their hardware regardless of how it is affecting their operation. The people who are really affected by these decisions are your customers.

Point of Sale Hardware for Restaurants

We at Smart POS will do everything in our power to help our customers save money.

We will provide the most reliable high performing and low maintenance hardware at the best price. All of our hardware comes with a three year warranty. We service and support our hardware 24 hours a day 7 days a week and 365 days a year. We will service any and all pos hardware regardless of the software you are using. Our entire staff is A+ certified as well as microsoft operating systems certified.

Point of Sale Hardware for RestaurantsWhat this means for our customers is peace of mind. You can focus your energy on other aspects of your operation knowing that you have reliable hardware and should anything ever go wrong we are just a phone call, email, or text away from making sure your system is running efficiently and effectively and your customers are being taken care of.

As technology changes and moves forward we will always be able to bring this technology to our customers seamlessly. From table side POS to liquor dispensing systems to kitchen video monitors we will always have the hardware technology to assist our customers assist their customers.

Smart POS will provide our customers with peace of mind now and many years into the future.

Contact us today for a demo!

Best and most effective new Restaurant Point of Sale Implementation

Restaurant Point of SaleWhen selecting a new Restaurant Point of Sale system for your restaurant it is paramount to the long term success of the new system to ensure the company chosen performs the implementation with the time, patience and attention to detail that you require.

POS companies must be flexible with all implementation scheduling, working around the restaurants busy times to ensure all owners, managers and employees receive the attention required to fully, efficiently and effectively utilize their new Restaurant Point of Sale System.

Quality Restaurant Point of Sale

Restaurant Point of SalePatience is required to ensure that all features and functions are thoroughly taught to all manages and staff. People learn at different levels, the implementation specialist needs to recognize this and take appropriate steps, (slow down the training, speed it up or 1 on 1 training) to ensure everyone has a clear and functional understanding of all features and functions of your new pos system.

Restaurant Point of SaleAlthough all these components are important, attention to detail is the most important. You must have an implementation specialist who will leave no stone unturned and ask the right questions to determine what your true needs are. You are using your resources and time to enhance you, your staff and your guests experience with this new system. It is the responsibility of the pos company chosen to make this happen.

Restaurant Point of SaleAt Smart POS we truly understand and demonstrate flexible scheduling, patience and attention to detail. We will work around you and your staff’s busy schedule to ensure everyone receives quality training. We will always be patient with all aspects of the implementation, making sure all your needs are successfully being met and exceeded. We will pay attention to the smallest of details knowing that the overall success of your new system can have you reaping the rewards for years to come.

We are able to utilize these components because we are from the industry, we truly care about and want to contribute to the success of our customers.

Please contact Smart POS today at 303-309-1218 to talk about how we can assist you with your POS needs.

The Best Customer Service for Restaurant POS Systems

Customer Service for Restaurant POS System

Customer Service

Customer service is really a simple concept: Comply with your customers wishes and needs. When we talk about customer service for the POS technology industry the basic concept does not change. There are just additional factors that can rapidly escalate a customer’s anxiety level when things do not go as planned. These include the customer’s reliance on their POS system to run almost every aspect of their business, new software challenges, and proper training of staff to ensure guests are taken care of in an efficient and effective manner.

When it is time to contact customer service for your point of sales system, the first thing to consider is the availability of your companies support. All restaurants have operating hours outside of standard business hours (Monday thru Friday 9:00am to 5:00pm). Smart POS has high level support available 24 hours a day 7 days a week.

Customer Service for Restaurant POS SystemThe next thing to consider is the level of support outside normal business hours. Many point of sales companies will provide limited or no support outside normal business hours or provide you with a number where you can leave a message and a tech will be paged. Smart POS technicians are available 24 hours a day, 7 days a week to provide our customers high level support.

Finally when contacting support it is imperative that you are interacting with someone who can calmly and effectively communicate with you to determine the problem in an efficient and effective manner without casting blame or talking down to you. Regardless of the issue, the support provided must always be in line with the simple customer service concept: Comply with you customer’s wishes and needs.

Smart POS will always be available for our customers with a high level of support. We can easily put ourselves in our customer’s shoes because we have all been in a similar situation being from the hospitality industry.

Smart POS will successfully and consistently anticipate and comply with our customers wishes and needs utilizing former hospitality professionals with a high level of customer service and technical expertise 24 hours a day 7 days a week. Call us at 303-309-1218 or email us today!

Restaurant POS resellers MUST have in-depth knowledge of their system and industry

Restaurant POS ResellerWhen selecting a restaurant POS company to do business with, it is important to ensure that they have experience in your industry, have in depth knowledge of their product and will treat you as uniquely as your business.

Smart POS is comprised of former hospitality professionals that bring their passion for service to the POS industry. Being from the industry gives us the unique insight to ensure your needs are met.

Smart POS has been working with the Maitre’d product suite for over ten years.

Our satisfied customers range from quick/counter service to table service fine dining. We have never been presented with a special request that we have not been able to fulfill.

restaurant-point-of-sale-system-denver-02Smart POS will take a consultative/collaborative approach to your point of sales needs. Utilizing our collective resources to ensure your Maitre’d POS enhances every aspect of your business from real time sales analysis to optimal employee scheduling to a feature rich easy to use front of house operation.

Smart POS brings their commitment to service learned from many years of experience in the hospitality industry to each and every customer. We understand the things that are important to you and consistently go above and beyond to ensure these needs are met.

Restaurant POS ResellerSmart POS employees are certified on all Microsoft products as well as A+ hardware and network ceritified.

Maitre’d POS by Smart POS will provide our customers with the product knowledge to effectively and efficiently manage all aspects of your business.

Smart POS will provide our customers with superior service by complying with and anticipating their wishes and needs.

Smart POS promises to instill well being in our customers while providing an easy to use, reliable point of sale system that is secure and payment card industry (pci) compliant. Contact Us today to schedule a demo.

Best Restaurant & Bar POS System in Denver

best-pos-system-for-bar-restaurant-denver-coDetermining the best Restaurant & Bar POS System in Denver should include the following factors:

  1. Ease of use from front of house to back of house.
  2. Reliability
  3. Price (Initial out of pocket and ongoing or recurring fees)
  4. Product knowledge and service of company providing POS

Ease of use from front of house to back of house

Maitre’D POS provides back of house users with intuitive tools to easily add/modify menu items, screens and prices.

Maitre’D POS provides front of house users the functionality to quickly and accurately input orders, print checks based on your customers needs(separate, combined, customers totals) and process payments. Enhancing your customers experience from beginning to end.

maitred-pos-restaurant-barReliability

Maitre’D POS has been developing and enhancing their restaurant/bar software for 20+ years providing our customers with the most reliable worry free product on the market.

Price

Smart POS will provide the most competitive price for the feature rich customizable Maitre’d POS system. The first year of software support is always complimentary with a 3 year manufacturer’s warranty on all hardware. We will keep your initial costs down and provide you with a quicker return on your investment.

smart-pos-denver-coloradoProduct knowledge and service of company providing POS

Smart POS has been successfully implementing and servicing Maitre’d POS systems for 10+ years all over the western United States. Our support services are available 24 hours a day 7 days a week 365 days a year. We are veterans of both hospitality operations and technology. Our customers feel we are very easy to work with.

Smart POS of Colorado will provide our customers with the best Point of Sale system for your restaurant, bar or nightclub.

Please contact us at 303-309-1218 or email us to find out how we can meet and exceed your Bar or Restaurant Point of Sale system needs and expectations.