The Best POS System Sales & Support

Smart POS offers complete restaurant Point of Sale solutions that can be easily customized for use in any and all hospitality environments.

Spanning all restaurant segments from quick service to fine dining table service to bar/nightclub, delivery/takeout, hotels, resorts, casinos & multi unit establishments, Smart POS will provide the most reliable and easy to use Point of Sale system at the best price with superior service and support.

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Bars & Nightclubs
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Fast Casual
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Table Service
Some of our satisfied customers:

Denver Botanic Garden *  Great West Life * Rib City Restaurants * Egg and I Restaurants * Dairy Queen * Embassy Suites Hotel * Regency Student Housing * Washingtons Sport Bar * Fort Collins  CO. * Miyama of Colorado * Candlelight Tavern * Coda Brewing Company * Emerald Isle Restaurant * Saddle Rock Golf Course * Meadow Hills Golf Course * Murphy Creek Golf Course * City Grille * Fork n’ Spoon * City Pub South

Designed as a turnkey solution that can grow with your business, Smart POS offers everything you need to efficiently and effectively manage your business. Smart POS can provide integrated time and attendance, integrated Credit Card payments, Gift Card & Loyalty, Inventory Control, Tableside ordering & payment, real time alerts, mobile management & a robust back office to help increase revenue, cut costs & boost your bottom line.

Smart POS has over 15 years experience meeting and exceeding the needs of customers in all hospitality environments. Bring your business to the next level of efficiency and profitability with Smart POS. Call us today at 303-309-1218 or email us to schedule a Demo.

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Category Archives: pos for hospitality

POS Systems For The Hospitality Industry

Since hotel management is all about customer service and hospitality, the need for an effective POS system is essential to manage all the operational processes effectively. As the POS system technology advances, more and more businesses prefer it for streamlining their operations, such as inventory control, length of stay, transactions, reporting, pricing, etc.

This system can effortlessly handle early arrivals and departures as compared to manual recordings. Keeping records and bills manually not only slows you down, but it can also irritate your guests and cause them to walk away.

In resorts and hotels that use a POS system, it connects directly to their kitchens. So, whenever a customer places an order, the order details go instantly to the operators, and they deliver the product, food, or beverage. Managers and operators can also monitor the pace of delivery through time projections and tracking, which eliminates confusion and guesswork.

POS Systems For The Hospitality Industry
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Importance of POS Systems for Hospitality Industry

In today’s world, hotels with advanced systems usually integrate their website applications with their smartphones. Doing so allows them to get access to and track data of reservations and ETAs. This process can help in eliminating all the paperwork-related hassles.

Furthermore, some hotels also provide services such as cleaning, massages, sports facilities, lounges, or exclusive spa that is also manageable through this system. You can effortlessly record sales, manage these items, and organize data by linking it to customer accounts and billing them when they check out. When you manage your customer’s data through this system, it generates an automatic receipt that can be helpful to offer easy and painless checkouts.

The point of sale system has become as crucial as providing other services in the hospitality industry. The most common benefits of a POS system in this industry are:

  • Operational efficiency
  • Reduction of revenue losses
  • Improvement in customer services
  • Accuracy in tracking, accounting, and inventory control
  • Helping hotel managers in decision-making
  • Development of to customer loyalty, retention, and acquisition

POS Systems For The Hospitality Industry 2021
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Technology has significantly affected our way of living. Even if we talk about the hospitability industry, the POS systems have brought about some great improvements to it. Personalization has become part and parcel of services in the hospitality industry. And no personalization is possible without proper data collection, which a POS system makes possible with ease. To keep up with the advancement of the hospitality world, you should install and upgrade to the latest POS system.

Making Customer Payments a Breeze

You can assist your customers on payments in three ways:

1.     Contactless Payments

Contactless payment, in the past few years, has become a mainstream method of paying. People hesitate to visit places where they have to stand in queues and wait for their turns. The contactless payment method is showing its effectiveness by helping cashiers move lines faster and handle customers efficiently. The best POS system supports contactless payments via cards, Apple Pay, Android Pay, etc. to provide an enhanced customer experience.

2.     Pre-pay

The pre-payment system can help a restaurant serve many people in the same amount of time. This payment method is a great time saver for the takeaway counter. Your customers can place their orders and even pay online. This method facilitates customers as they do not have to stand in long lunchtime queues. They can pick their orders and walk away. With this method of payment, customers can save their precious time for their lunch hour.

3.     Mobile Ordering

This method takes the pre-pay method to another level. With mobile ordering, your customers can place their orders while sitting in their seats with their smartphones. Your customers do not have to wait in line or even catch up with the waiters. The order systematically transfers to the kitchen or bar. This method cuts off the middleman, eventually helping staff in providing faster service with a reduced number of errors.

Conclusion

Within the hospitality industry, your competitors are already using the POS system to facilitate their business. This system holds an essential position in the future of hospitality because of detailed customer data processing, faster service, easy booking, etc.

To get a quote on a new POS system for your hospitality business, you can contact Smart POS at 303-309-1218 and discuss your options.

Point Of Sale Systems For Hospitality Businesses

pos-point-of-sale-system-for-hospitality-business-01Do you need a POS system for your hospitality business? The term hospitality signifies entertaining and hosting of guests by a business. Therefore, some possible places where POS systems serve the hospitality industry include:

  • Pizzeria
  • Nightclub
  • Fine Dining
  • Café
  • Winery
  • Fast Casual
  • Quick Service
  • Bar
  • Brewery
  • Spa and Beauty Salon

The list mainly points towards hotels and eateries. Let’s look at the point of sale system for a hospitality business; it benefits and effectiveness ratio.

Before that, we need to understand the POS systems used in hotels.

What Is The Point Of Sale System In Hotels?

In general, the point of sale system is where all the transactions take place. Whereas, when it comes to POS systems of hotels, it connects all the hotel management with the different departments, like spa, salon, kitchen, front desk, etc. This way, the entire system has a centralized point for management.

Benefits And Effectiveness Of POS Systems In A Hospitality Business

nightclub-pos-system-software-hardware-support-colorado-03The service provider knows for a fact that “the better the service, the greater the profits.”

The best way to achieve customer satisfaction is to install a point of sale system in your hospitality business. Thus, with a booming economy and competition, a point of sale system can be your ultimate rescue. How?

Restaurants

A point of sale system at restaurants would streamline all the services according to the time, thus, providing the customers with better service. For example, a family of five people came in first and placed a huge order. Soon came a family of three and placed a mini order. The two families are now waiting.

According to the POS system, the family who came in first would get their order early. This would seem fair and make it easier for the chef and waiters to regulate and serve. Thus, a smooth and satisfactory service.

Hotel Industry

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Social Media has boosted tourism around the world. With escalating tourism, the hotel industry has been in the limelight.

Therefore, the services at hotels need to be perfect all the time. The solution to staying active and highly effective is by using POS systems to manage hotel operations.

The POS system installment in hotel business comes with immense benefits. Such as:

  • It will keep a record of customer information.
  • Calculate per room inventory
  • Easy changes in room booking. Some guest tends to stay longer, where some leave before their last day of the booked day.
  • Renders services provided to the guest, includes food, extra charges, room services, etc.
  • Managing employee duties
  • Recording working hours
  • Preparing tips according to the hours served by each employee.

Tablet-based POS

A tablet-based POS system would make it easy to record customer’s feedback and improve the hospitality services accordingly.

Type POS System Softwares Used In Hospitality Businesses

  1. POS solution and back-office
  2. CVM Kitchen Video Display System
  3. Interfaces and integration

Bottom Line

Satisfying your customer is the sole motive of a hospitality business. Minor mismanagement or delay in service might result in the business losing a valuable customer. Therefore, escape the guilt and make your services effective today by contacting Smart POS. We will set up a perfect POS system for you.

SMART POS
Svend Bramsoe
303-309-1218

POS System for Hospitality

Take into consideration your hospitality business. Does it have what it takes to meet your customers’ needs? You may have the right features and amenities on site. You may have highly trained staff to meet their needs. You are close to where they need to be and you have a new location. But, do you have the technology to meet their needs? With a POS system for hospitality businesses, you’ll be better able to meet your customers’ unique needs while also helping them to achieve their goals. Take into consideration how the right hospitality POS system can benefit your company.

Provide a Safe Method for Transactions

posOne of the first ways that these systems can help your company is by providing a safe and secure way of processing payments. You’ll benefit from having the information processed quickly and accurately and they will have the confidence to know their information is well protected. You’ll remain compliant and they can stop worrying about fraud.

You’ll Be Able to Create Loyalty Programs

One fantastic way to bring your visitors back time and time again is to offer a loyalty program. Many smaller hospitality locations, though, tend to shy away from these products because they can be time consuming to manage. With the right POS system, this becomes far less of a concern. You’ll be able to quickly and easily manage your needs.

Track Everything

POS systems for hospitality companies really do offer a great deal of reporting opportunities. You can even customize reports to provide you with the specific information you need. This may include:

  • Determining when your peaks in business are. This can help you to better plan your staffing and availability.
  • Keep track of your inventory. This can help to reduce some of your costs.
  • Gain reports about what your customers’ are purchasing in your shop.
  • Create a coupon or special offer and track how well it is working for you.
  • Track interactions between your customers and your employees so that you always know who is doing what.

posThese are just some of the examples of how the right POS system for hospitality companies can work. The key here is to see this as a flexible and versatile tool that can work with your company. Take the time to talk to our skilled and experienced team to discuss your unique needs for POS systems in Colorado and find out how your business can benefit.


Call us today at 303-309-1218 for a quote and to setup a demo!